Terms and Conditions
Your placement of an order constitutes acceptance of these terms and conditions.
•Natural Materials
The purchaser is acknowledged that granite and marble are natural materials and may have
variations in color and characteristics. However all our memorials will be made of Grade A granite / marble.
•Delivery Time
The delivery time is about 12 weeks.
• Returns or refund
Monuments and cemetery sculptures involve personalized engraving and custom work, and
therefore they cannot be returned or refunded.
What if my Memorial is damaged upon delivery?
• We will provide you a brand new one if the headstone is damaged during shipping.
• Any cracks and chip-offs caused by material defects in
the first 1 year will be responsible by Monuments USA.
Disclaimer as to the product sold and limitations of liability
Monuments USA guarantees that our monuments are made from natural
materials, and will be delivered free of defects . Except as expressly stated herein,
Monuments USA will make no representations or warranties expressed or
implied, of any kind with respect to products sold on this web site, including but not
limited to, merchantability and fitness for a particular purpose. You agree that the
maximum liability to Monuments USA arising form any products sold on this web
site will be the price of the products or products ordered. Monuments USA, its
directors, officers, employees and any other representatives shall not be held liable for
any damages - special, indirect, consequential or punitive related to any products sold.
• Severability
If any of these statements listed in theses Company Terms and Liabilities is
determined to be unenforceable or invalid, the unenforceable or invalid part hereof
shall be deemed severed from these Terms and Conditions and the remaining portions
of these Terms and Conditions shall be carried out with the same force and effect as if
the severed portions had not been part of these Terms and Conditions.
Use of this Website constitutes the acceptance of all of the above listed Terms and
Conditions.
• Jurisdiction and Venue
You agree that any legal action brought against MonumentsUSA.com and any of its
subsidiaries will be governed by the laws of Ontario in Canada without regard to its
conflict law principles. You agree that the sole jurisdiction and venue for any and all
litigation arising from your use or orders made from MonumentsUSA.com will be in
appropriate Court in Ontario of Canada.
• Privacy Policy
Monuments USA respects your right to privacy. Under no circumstances will we
share this information (including your email address) with any other entity. If you
provide your email address, we will only use it to respond to your requests and to notify
you of changes to our web site. Monuments USA does not trade, sell or furnish
any of your personal information to third parties. Our customer information is protected
through the use of secure servers.
We reserve the right to change or alter this website and/or it's terms and conditions at any time.
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